Privacy Policy

1. Collection of Personally Identifiable Information:

Setia Factoring Sdn Bhd (Company No.: 1356734-M) [referred to as "we" or "our" in this privacy policy] is committed to protecting and respecting your privacy. In the course of providing financial services, we may collect personally identifiable information (PII) such as your name, address, contact details, financial information, and other relevant personal data. We only collect the necessary information required to facilitate our services and maintain regulatory compliance.

1. Use of Personally Identifiable Information:

We use the collected PII to provide customer support and manage our financial services effectively. The information may be used for purposes such as account administration, loan processing, credit assessments, fraud prevention, customer communication, and to comply with legal and regulatory obligations. We may also use this data to improve our services and offer you personalized product recommendations.

1. Protection of Personally Identifiable Information:

We take appropriate measures to ensure the security and confidentiality of your PII. This includes implementing physical, electronic, and managerial procedures to safeguard and prevent unauthorized access, disclosure, alteration, or destruction of your personal data. We regularly review our security practices to ensure that your information is protected.

1. Sharing of Personally Identifiable Information:

We may share your PII with third-party service providers, business partners, and regulatory authorities for the purpose of providing our financial services, performing necessary background checks, credit evaluations, compliance with legal obligations, and in response to valid legal processes. However, we do not sell, trade, or rent your personal information for marketing or advertising purposes without your explicit consent.

1. Retention of Personally Identifiable Information:

We retain your PII for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When your personal data is no longer required, we will securely dispose of it in accordance with applicable laws and regulations.

1. Rights of Individuals:

You have the right to access, correct, update, or delete your PII held by us. If you wish to exercise any of these rights or have any questions or concerns regarding the processing of your personal data, please reach out to us using the contact information provided below.

1. Changes to the Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and it is your responsibility to review this policy periodically for any changes.

If you have any questions or concerns regarding our privacy practices or this policy, please contact us at your convenience. We appreciate your trust in Setia Factoring Sdn Bhd and are committed to protecting your privacy and personal information.